Privacy Policy

Your Privacy
Matters to Us

We are committed to being transparent about how we collect, use, and protect your personal information. This policy applies to all users of SafePeptides.net.

Effective: May 9, 2026SafePeptides LLC

Information We Collect

We collect information you provide directly when you create an account, place an order, or contact us:

  • Name, email address, and shipping/billing address
  • Payment information (processed securely via Stripe — we never store card numbers)
  • Account credentials and authentication data
  • Order history and preferences
  • Communications you send to our support team
  • Partner and white-label business information

We also collect certain information automatically when you visit our site, including your IP address, browser type, device identifiers, pages visited, and referring URLs. This data is used solely to improve site performance and security.

How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment
Processing and shipping your research compound orders, sending tracking updates, and handling returns.
Account Management
Creating and maintaining your account, authenticating logins, and managing partner subscriptions.
Customer Support
Responding to inquiries, resolving disputes, and providing technical assistance.
Legal Compliance
Meeting our obligations under applicable law, including record-keeping for research-use compliance.
Service Improvement
Analyzing usage patterns to improve our website, product offerings, and user experience.
Communications
Sending transactional emails, order confirmations, and (with consent) relevant product updates.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing & Disclosure

We share your information only in these limited circumstances:

Service Providers

Trusted third-party vendors who assist in operating our platform — including Stripe (payments), Supabase (database infrastructure), and shipping carriers. These providers are contractually bound to protect your data and may not use it for their own purposes.

Legal Requirements

When required by law, subpoena, court order, or government request, or when disclosure is necessary to protect the rights, property, or safety of SafePeptides, our customers, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our site of any such change.

With Your Consent

We may share information for any other purpose with your explicit prior consent.

Data Security

We implement industry-standard security measures to protect your personal information:

  • All data is transmitted using TLS/SSL encryption
  • Passwords are hashed using bcrypt — we never store plaintext credentials
  • Payment processing handled exclusively by Stripe (PCI DSS Level 1 certified)
  • Database access is restricted via Row-Level Security policies
  • Regular security audits and vulnerability assessments
  • Employee access to personal data is limited to those with a legitimate need

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. Please notify us immediately at privacy@safepeptides.net if you suspect any unauthorized access.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These fall into three categories:

Essential Cookies — Required for the site to function — authentication sessions, shopping cart state, and security tokens. These cannot be disabled.
Performance Cookies — Help us understand how visitors interact with our site by collecting anonymous usage data. Used to improve page speed and navigation.
Preference Cookies — Remember your settings and preferences to provide a more personalized experience on return visits.

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of the site.

Your Rights & Choices

You have the following rights regarding your personal information:

Access — Request a copy of the personal data we hold about you.
Correction — Ask us to correct inaccurate or incomplete data.
Deletion — Request that we delete your personal data, subject to legal retention requirements.
Portability — Receive your data in a structured, machine-readable format.
Opt-Out — Unsubscribe from marketing emails at any time via the link in any email.
Restriction — Ask us to limit how we process your data in certain circumstances.

To exercise any of these rights, email us at privacy@safepeptides.net. We will respond within 30 days. We may need to verify your identity before processing your request.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for tax and compliance purposes. Account data is deleted within 90 days of a verified account deletion request, except where retention is required by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Privacy Officer
SafePeptides LLC

We take all privacy inquiries seriously and will respond within 5 business days.

Questions about your privacy?

Our team is happy to walk you through anything in this policy.

Contact Privacy Team